1. Accepting these terms
By opening or using saralorbit.in (the “Service”) you agree to these Terms & Conditions and to our Privacy Policy and Cookie Policy. If you do not agree, please do not use the Service. You must be at least 18 years old, or use the Service under the supervision of a parent or guardian who accepts these terms for you. If you use Saral Orbit for a business, you confirm that you can accept these terms for that business.
2. Our service
Saral Orbit provides online tools for PDFs, images and documents — such as compress, merge, split, convert, photo and signature resizing, passport photo sheets, card printing layouts and document signing. Some tools are free with daily limits; paid plans raise those limits. We may add, change, pause or remove a tool or feature, and sometimes a tool may be unavailable for maintenance or a technical fault.
3. Your account
- Give true information and keep it up to date. Use an email address that belongs to you.
- You are responsible for everything done through your account. Keep your password and sign-in codes private and tell us at once if you think someone else has used your account.
- Each plan allows a set number of devices to be signed in at the same time. Sharing one account among many people to avoid buying plans is not allowed.
- You can delete your account yourself from Profile → My Data & Account.
4. Acceptable use
You agree not to:
- use the Service for anything illegal, or to make, forge or alter a document, photo, signature or identity proof in order to cheat or deceive anyone;
- upload someone else’s documents, photographs or signatures without their permission, or content that infringes copyright or other rights;
- upload content that is obscene, abusive, or that harms or exploits children;
- upload viruses or malicious code, or try to break into, overload, scan or disturb our systems, or get around limits, device rules or security;
- use bots, scrapers or automated scripts to use the tools, or copy, resell or re-offer the Service without our written permission;
- reverse-engineer the Service, or use its outputs to build a competing product.
We may remove content, refuse a request, limit access or close an account that breaks these rules, and we may report unlawful activity to the authorities.
5. Your files
- They stay yours. We do not claim ownership of any file you upload or create.
- Permission we need. You allow us to process your files automatically, only to perform the task you request. We do not review them, share them, or use them to train AI models. How long files are kept is explained in the Privacy Policy — originals are deleted when the job finishes and results within a few hours.
- You are responsible for what you upload. You confirm that you have the right to upload it and that using it does not break any law or anyone’s rights.
- Keep a copy. Because files are deleted quickly, always keep your own copy of important documents.
6. Plans & payments
- Free use: the Free plan has limits on daily use, file size and number of files. The limits are shown on the website and may change.
- Paid plans: Paid plans (such as Student, Basic, Pro and Business) give higher limits, larger files and extra features for the period shown on the Pricing page. Prices are in Indian rupees and are shown before you pay; applicable taxes, if any, are shown at checkout.
- One-time purchase. A plan is bought for a fixed period. It does not renew automatically, and we do not store your card or UPI details to charge you later.
- Renewing the same plan adds the new days after your current expiry date, so no paid days are lost. Buying a lower plan while a higher one is running adds the days to the higher plan. Upgrading to a higher plan starts the new plan immediately and replaces the old one — the remaining days of the old plan are not carried over, and the Pricing page tells you this before you pay.
- Payments are handled by third-party payment gateways. Card, UPI and bank details go to the gateway and not to us. Your plan is activated after the gateway confirms the payment; if money is deducted but the plan is not activated, write to us with the payment reference and we will fix it or refund it.
- Paid plans are for your own use and your own customers’ documents, within the limits of the plan; they cannot be transferred or sold.
7. Refunds & cancellation
- Because a plan is a digital service that starts working the moment it is activated, we generally do not refund a plan once it has been used.
- We do refund, or extend your plan, when you could not use the Service because of a real fault on our side, when you were charged twice, or when money was charged but no plan was activated.
- To ask, write to support@saralorbit.in within 7 days of the payment with your registered email and payment reference. We review requests within 7 working days, and an approved refund goes back to the original payment method — the bank or gateway may take a further 5–10 working days to show it.
- You may stop using the Service any time. Cancelling does not by itself create a refund for days already paid for.
8. Our rights
The Saral Orbit name, logo, website design, software and text belong to us or our licensors and are protected by law. You get a limited, personal, non-transferable permission to use the Service under these terms. You may not copy or reuse our brand, design or software without written permission.
9. Documents & official forms
Saral Orbit is a private website. It is not affiliated with, endorsed by, or an official website of UIDAI, any government department, board, bank, or examination body.
- Photo, signature and document sizes shown in our tools are commonly used values. Always check them against the official notice or form you are filling.
- Please look at every output carefully before you submit, print or sign it. We are not responsible if an office, exam body or authority rejects a document.
- Card-print and photo tools are meant only for documents that belong to you or that you have been permitted to print.
- Our document-signing tool places an image of a signature on a PDF for your convenience. It is not a digital signature certificate and may not be accepted where a licensed digital signature is required.
10. No guarantees
We work hard to keep the Service running well, but it is provided “as is” and “as available”. We cannot promise that it will always be available, error-free or fast, or that every file — especially a damaged, encrypted or unusual one — will process perfectly. Results such as compressed size depend on the file itself.
11. Limit of liability
To the fullest extent the law permits, Saral Orbit is not liable for indirect or consequential loss — such as lost profit, lost business, lost files, or a missed deadline or rejected application — arising from your use of the Service. Our total liability for any claim is limited to the amount you paid us for the Service in the 3 months before the event that led to the claim (or ₹0 if you used only free tools). Nothing in these terms takes away any right you have as a consumer that the law does not allow to be taken away.
You agree to be responsible for claims by third parties that arise from the files you upload or from your breaking these terms.
12. Ending your use
You may stop using the Service and delete your account at any time. We may suspend or close an account, with or without notice, if it breaks these terms, is used for fraud or abuse, or if the law requires. Sections that by their nature should continue (such as 8, 9, 11 and 14) continue after the account ends.
13. Changes
We may change these terms as the Service or the law changes. The date at the top shows the latest version. If you keep using the Service after a change, you accept the new terms. If a change is important, we will tell you on the website or by email. Your plan’s paid price and period will not be reduced by a change.
14. Law & disputes
These terms follow the laws of India, including the Information Technology Act, 2000, the Indian Contract Act, 1872, the Consumer Protection Act, 2019 and the Consumer Protection (E-Commerce) Rules, 2020. Please write to us first so that we can try to settle a problem in good faith. If it cannot be settled, the courts at Prayagraj, Uttar Pradesh, will have jurisdiction — without affecting any right you have as a consumer to approach a consumer commission available to you under law.
